Yay! You're here and it looks like you have some questions about our soy candles! Great news! We are here to help! Below, you'll find some of our most frequently asked questions!
* What kind of wicks do we use?
------ We use 100% cotton wicks. We do not offer lead wicks in our candles! Why? Great question! Lead wicks are full of just that, lead! A lot of candles are made with lead wicks because they help the wick to stand up straighter and helps it burn longer. However, the problem is that the lead vaporizes into the air when its burned where it can be inhaled, YUCK!!! Soy wax burns longer and cleaner anyway! So we don't need those icky wicks to make our candles last longer!
*Are our fragrance oils safe?
YES! Our fragrance oils are some of the cleanest available on the market for candle making and skincare! They are FREE from ingredients known to contain:
✖ Carcinogens: These are materials known or thought to cause cancer.
✖ Mutagens: Materials that change the DNA of a cell, harming the cell and causing diseases like cancer.
✖ Reproductive toxins: Toxins that adversely affect reproductive organs and increase the risk of birth defects.
✖ Organ toxins: These are toxins that can cause adverse effects or disease within specific bodily organs.
✖ Acute toxins: Toxins that can cause adverse effects from a single exposure. Generally, this would be accidental exposure like spillage or ingestion.
*What kind of wax do we use?
------ We ONLY work with 100% soy wax! We don't use wax blends of any kind. SOLELY soy! WHY? Soy wax is derived from the vegetable soy beans. SOY BEANS are one of the major agriculture crops grown in the US today! It is completely safe and all natural! We refuse to work with Paraffin wax! Why? SIMPLE! Paraffin is the product of the oil purification process from petroleum, coal or oil shale! When you remove the waxy substance from crude oil, you're left paraffin wax! I know.... yuck right?!
*Are soy candles just as strong as larger familiar brands that use paraffin?
-------YES! It can take a little longer for a rich and yummy soy candle to produce its full scent throw into the air because it doesn't have all of those chemicals in it to PUSH that scent out in 5 minutes. BUT once your soy candle has reached a full melt pool and the scent fills the room, it's there to stay! It will linger for hours after blowing out too! All natural is great, isn't it?
*Do we use ONLY essential oils for our fragrances?
------ No, we use a blend of essential oils and made made (synthetic) oils. Although our candles aren't made from solely essential oils, we only source from the BEST suppliers! Our oils are free from toxins, carcinogens and most importantly, they are phthalate free!
*Why don't you use only essential oils?
------Such a good question! Essential oils are great for certain things! Especially diffusers and non heated products! Now, I am NOT a essential oil know it all by any means, but we have definitely done our research in this department! Essential oils can become toxic once heated to a certain temperature, which they absolutely will reach high temps in the candle making process as well as in the candle burning process. Essential oils are only intended to be inhaled for certain periods of time and can have some yucky effects if inhaled for too long! So while the idea of have a candle made of ONLY essential oils sounds great, it isn't always the best!
*Do you pour your candles in house or outsource them?
------We pour every single candle, wick every single jar, design and apply every single label and package every single order! NO outsourcing here!
*Can my candle soot?
------- Keep in mind the only completely soot free flame is a natural gas flame. Candle flames, wood burning fire places and flames of any type otherwise, all have incomplete combustion which produce soot. This is natural. BUT THE GOOD NEWS IS it's not the Toxic BLACK PETRO carbon soot that is found in petroleum based candles. It is completely harmless soot and wipes right off with a paper towel!
The small amount of soot produced by a candle is the natural byproduct of incomplete combustion and is not considered a health concern. This is similar to the soot given off by kitchen toasters and cooking oils and is chemically different from the soot formed by the burning of diesel fuel, coal, or gasoline.
While you shouldn’t be worried about candle soot, there are a few ways to reduce it. Trim the wick to ¼ inch before every use to promote proper flame height. Additionally, place the candle away from drafty areas to avoid flame flickering, and ensure that the wax pool is free of debris.
*How much wax am I actually getting?
Our candle jars are 22oz in size! Each candle holds a net weight of roughly 17.8oz of wax per jar.
*What is the approximate burn time?
If used as directed (burning for roughly 4 hours at a time and trimming wicks accordingly, 2 wick candles have an average burn time of 45 hours. 3 wick candle have an approximate burn time of 35 hours
*How can I prevent soot and a uncontrolled (large) flame?
-------Simple! Trim your wicks! Before every burn, trim the mushrooming off of the end of your wick with wick trimmers or scissors. Just make sure to only trim what is needed and never trim it less than 1/4 inch!
IF YOUR WICK IS TRIMMED TOO SHORT, THIS CAN CAUSE;
- Low scent throw
- Low flame
- EXTREMELY slow burning
* WHAT SHOULD I DO IF I ACCIDENTALLY TRIM MY WICK TOO SHORT?
-------If you trim your wick too short, no worries! (This happens more often than you think!) All is not lost! Once your candle wax begins to melt, you can dump out the melted wax. This will leave your wick more exposed! Relight your wick and VOILA - problem solved!
Our products are not tested on animals!